Refund policy

Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Eligibility for Refunds

• Refund requests must be made within 7 days of the date of purchase.
• Items must be unused, in their original condition, and in original packaging.

Refund Amount

• Eligible refunds will receive the full payment amount — no restocking or processing fees.

Refund Options

• Original Payment Method: The refund will be credited back to the original payment method used at checkout.
• Store Credit: You may opt for store credit, which can be used on any future purchase.
• Exchange: If you'd prefer, we can arrange an exchange for a different product of equal value.

How to Request a Refund

• Contact us at mygiga24@gmail.com within 7 days of your purchase.
• Provide your order number and reason for the refund request.
• Our team will review and respond within 2 business days.

Non-Refundable Items

• Items purchased on sale or with a discount code are not eligible for refunds.
• Digital products and gift cards are non-refundable.